Privacy Policy
Last updated: October 3, 2026
Rescue Buddies respects your privacy. This Privacy Policy explains what personal information we may collect, why we collect it, how it may be used, and the choices available to you when you use RescueBuddies.ca or interact with Rescue Buddies.
Information We Collect
We only collect personal information that is reasonably needed to provide our services, communicate with you, and operate Rescue Buddies.
Depending on how you interact with us, this may include:
- your name and email address;
- information you provide through forms on our website;
- information submitted when applying to become a Rescue Buddies Partner;
- information you provide when contacting us or requesting support;
- newsletter subscription and email engagement information; and
- basic technical information that may be collected automatically when you visit our website, such as browser, device, IP address, and website usage information.
Purchases, memberships and some other services may be provided through third-party platforms. Payment information submitted through those services is processed by the applicable payment or ecommerce provider rather than directly by Rescue Buddies.
How We Use Your Information
We may use personal information to:
- provide information, resources or services you request;
- process and administer Partner applications and the Rescue Buddies Partner Program;
- communicate with customers, members, Partners and subscribers;
- send newsletters and other email communications when you have subscribed or otherwise provided appropriate consent;
- provide customer support and respond to questions;
- operate, maintain and improve the Rescue Buddies website and services;
- prevent misuse, fraud or security problems; and
- meet legal or regulatory requirements.
We do not sell or rent your personal information.
Email Communications
If you subscribe to the Rescue Buddies email list, we may send you Rescue Buddies news, fundraising ideas, new resources, special opportunities and other useful information related to animal rescue and Rescue Buddies.
Our newsletter signup uses a confirmation process to verify subscriptions. You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.
We may also send service-related or administrative communications when necessary to provide a service you have requested or to manage an existing relationship with Rescue Buddies.
Service Providers
Rescue Buddies uses third-party services to operate portions of the website and business. These may include website hosting, email delivery, ecommerce, payment processing, membership delivery and other business services.
Personal information may be processed by these providers when necessary to provide their services to Rescue Buddies. Some providers may process or store information outside Canada, including in the United States or other countries, where it may be subject to the laws of those jurisdictions.
Cookies and Website Information
RescueBuddies.ca and the services used to operate it may use cookies or similar technologies for essential website functions, security, analytics and improving the website experience.
You can control cookies through your browser settings, although disabling certain cookies may affect how some website features work.
How We Protect Information
We take reasonable measures to protect personal information against unauthorized access, use, disclosure, loss or misuse. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, or meet legal requirements.
Accessing or Correcting Your Information
You may contact Rescue Buddies if you would like to ask about personal information we hold about you or request that inaccurate information be corrected.
You may also contact us with questions or concerns about how your personal information is handled.
Links to Other Websites
RescueBuddies.ca may contain links to websites and services operated by other organizations. Rescue Buddies is not responsible for the privacy practices of those third-party websites. We encourage you to review their privacy policies when providing personal information to them.
Changes to This Policy
We may update this Privacy Policy as Rescue Buddies grows, our services change, or privacy requirements change. The “Last updated” date at the top of this page will show when the policy was most recently revised.
Contact Us
Questions, requests or concerns about privacy can be sent to:
Rescue Buddies
Privacy Contact: Anne, Rescue Buddies
Email: hello@rescuebuddies.ca